Omni Hotels' VP of Rooms and F&B on Meeting the Moment

Headshot from our Hospitality Insight series.

Our sister publication, Hospitality Insights, covers the hotel investment space and has a weekly rundown with leaders of hospitality.  This is our guest interview with Devin Burns, VP of Rooms and F&B for Omni Hotels & Resorts as he discussed managing operations efficiently and profitably in this ever changing hospitality landscape.

In this interview we discuss: 

  • responding to COVID-19 as travel and occupancy recovers
  • new revenue goals and focus for food & beverage offerings at Omni Hotels
  • steps Omni has found to be most important as properties begin to reopen
  • investments that Omni has adopted in light of COVID-19
  • changes to properties that are in development or undergoing renovations given the possible future of dining
  • other revenue generating options like third-party delivery, meal kits, or cocktail to-go programs


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