Our sister publication, Hospitality Insights, covers the hotel investment space and has a weekly rundown with leaders of hospitality. This is our guest interview with Devin Burns, VP of Rooms and F&B for Omni Hotels & Resorts as he discussed managing operations efficiently and profitably in this ever changing hospitality landscape.
In this interview we discuss:
- responding to COVID-19 as travel and occupancy recovers
- new revenue goals and focus for food & beverage offerings at Omni Hotels
- steps Omni has found to be most important as properties begin to reopen
- investments that Omni has adopted in light of COVID-19
- changes to properties that are in development or undergoing renovations given the possible future of dining
- other revenue generating options like third-party delivery, meal kits, or cocktail to-go programs