Omni Hotels' VP of Rooms and F&B on Meeting the Moment

Headshot from our Hospitality Insight series.

Our sister publication, Hospitality Insights, covers the hotel investment space and has a weekly rundown with leaders of hospitality.  This is our guest interview with Devin Burns, VP of Rooms and F&B for Omni Hotels & Resorts as he discussed managing operations efficiently and profitably in this ever changing hospitality landscape.

In this interview we discuss: 

  • responding to COVID-19 as travel and occupancy recovers
  • new revenue goals and focus for food & beverage offerings at Omni Hotels
  • steps Omni has found to be most important as properties begin to reopen
  • investments that Omni has adopted in light of COVID-19
  • changes to properties that are in development or undergoing renovations given the possible future of dining
  • other revenue generating options like third-party delivery, meal kits, or cocktail to-go programs

 

Suggested Articles

Learn how to convert interested leads into faithful followers and, eventually, booked clients.

Research from the latest National Restaurant Association and Yelp Show the Latest Rate in Closures

Six-month sales, education and networking virtual event series offers a brand-new approach for the industry to connect with owners, operators and supp