Topic: Bartender education
The operator of a secret cocktail club can teach operators and their bar teams about the guest experience and managing expectations.
If you’ve heard or read the term “switching” over the past few days, you probably have questions.
The 2018 Tales of the Cocktail touched on several topics, but the overall theme can be summed up in two words: pursue happiness.
Boost bartender knowledge and, logically, you’ll likely see guest engagement, staff retention and revenue go up.