Topic: Manager strategies

NEVER Say These 3 Things

As an operator or manager, you need to watch what you say to your staff during times of stress. Here are three phrases to never say to your staff.

Kick Conflict Out

Master the advanced management technique of conflict resolution to increase your emotional intelligence and be a more effective leader.

Coaching for Star Performance

The greatest influencer of performance is coaching, yet it’s the most underdeveloped practice in bars, nightclubs and restaurants today.