Topic: Personalized experience
We spoke with Garrett Schott, director of food and beverage at the Irvine Marriott, about two brand-new concepts.
Personalized guest experiences are an increasingly crucial element for any bar, nightclub, restaurant or hotel's success.
Today’s consumer craves the convenience advancements in technology can offer them. What tech will come to our industry next?
A new study has revealed the lucrative emergence of the new nightclub, known as the eatertainment venue.
New tech allows operators to collect hundreds of guest datapoints and use them without sacrificing guest engagement.
Independent operations can learn a lot about the guest experience, brand loyalty and visit frequency from their chain counterparts.
Both bottle service and bar service are important aspects of your nightclub’s performance, but which model is best for business?
One effective tactic for developing a loyal customer base that returns to your venue on a regular basis is recognizing life-stage moments.
Technology can help you keep up with shifts in customer expectations but you have to know how to integrate new tech partners without causing major disruptions.