Topic: Personalized guest experience
Operators and their teams are well positioned to deliver incredible guest experiences and bring people together in the Roaring 2020s.
We spoke with the CEO of SevenRooms to learn about the FOH and CRM tech, how the platform reduces operator costs, and enhancing the guest experience.
Bars and restaurants are becoming a more integral part of the hotel guest experience, serving the changing desires of tourists and locals alike.
We spoke with Garrett Schott, director of food and beverage at the Irvine Marriott, about two brand-new concepts.
The 2019 Diageo World Class Bartender of the Year competition featured emerging tech that will enhance the guest experience.
Vēmos president Whitney Larson shares the importance of anticipating guest needs to create your own Amazon business model.
Personalized guest experiences are an increasingly crucial element for any bar, nightclub, restaurant or hotel's success.
Today’s consumer craves the convenience advancements in technology can offer them. What tech will come to our industry next?
New tech allows operators to collect hundreds of guest datapoints and use them without sacrificing guest engagement.
Independent operations can learn a lot about the guest experience, brand loyalty and visit frequency from their chain counterparts.