One House: How Owners & Operators Can Finally Bridge the FOH-BOH Divide

Session details:

In every restaurant, the Front of House (FOH) and Back of House (BOH) rely on each other—yet too often operate worlds apart. "One House" brings together three industry veterans with decades of combined experience leading kitchens, managing multi‑unit operations, and uniting diverse teams.

This session explores how owners, managers, and FOH leaders can better understand BOH pressures, communicate more effectively, and build staffing structures that support both sides of the line. Through real-world insights from Chefs Brian Duffy, Aaron Fish, and Kayla Robison—who work in the kitchen trenches every single day leading BOH teams—learn how to break down silos, boost morale, and create a truly collaborative “one house” culture.